MANUFACTURING QUALITY

Teaching in italian
MANUFACTURING QUALITY
Teaching
MANUFACTURING QUALITY
Subject area
ING-IND/16
Reference degree course
MANAGEMENT ENGINEERING
Course type
Laurea Magistrale
Credits
9.0
Teaching hours
Ore Attività frontale: 81.0
Academic year
2020/2021
Year taught
2020/2021
Course year
1
Language
INGLESE
Curriculum
Percorso comune
Reference professor for teaching
PACELLA Massimo
Location
Lecce

Teaching description

Sufficiency probability theory and statistics.

This course provides students with the analytical and management tools necessary to solve manufacturing quality problems and implement effective quality systems. Topics include quality systems and standards, the Six Sigma problem solving methodology, process capability analysis, measurement system analysis, gauge R & R, ANOVA and statistical process control.

Knowledge and ability to understand. The course aims to provide useful knowledge on engineering techniques for statistical process control and their quantitative and qualitative characteristics. Specific attention will be devoted to the evolution of techniques related to the modern availability of measuring instruments.

Ability to apply knowledge and understanding. Through the analysis of recent scientific literature and quantitative data related to case studies in engineering, we will provide analysis tools and statistical techniques applicable in various engineering fields, particularly in manufacturing. After the course the student should be able to: i) know the techniques of statistical process control in manufacturing and process companies; ii) know the methods and techniques of experiment design and analysis of experimental data; iii) know the advanced techniques of modeling / monitoring of measurement data.

Autonomy of judgment. Through the study of theoretical approaches and the critical evaluation of different techniques, the student will be able to improve his judgment and proposal skills in relation to the engineering problem of statistical process control.

Communication skills. The presentation of the course topics will be carried out in such a way as to allow the acquisition of the mastery of a technical language and of an appropriate specialist terminology. The development of communication skills, both oral and written will also be stimulated through the drafting of a work project that will be presented and discussed in the classroom during the final exam.  

Learning ability. The ability to learn will be stimulated through presentations and discussions in the classroom, aimed at verifying the effective understanding of the topics covered. The ability to learn will also be stimulated by the deepening of scientific articles related to research topics of statistical process control as well as case studies typical of management engineering.

The course consists of lectures based on the use of slides made available to students through this portal. Classes are aimed at achieving the training objectives through the presentation of theories, models and methods as well as the discussion of case studies in manufacturing field.

Examination: oral. The exam consists in the presentation and discussion of the case-study assignment results by project groups. Case Study assignments should be completed in teams of 1 or 2. Teams of 3 may be allowed provided a request is made in advance to the instructor.

Office Hours: By appointment; contact the instructor by email or at the end of class meetings.

1. Quality Management System (9 hours)

Quality planning. Quality assurance. Quality control and improvement. PDCA methodology (Plan-Do-Check-Act) and other fundamental quality management principles. Six Sigma overview. The DMAIC (Define-Measure-Analyze-Improve-Control) problem solving process. Quality standards (ISO 9000, ISO 9001, ISO 9004).

 

2. Metrology principles (9 hours)

International Vocabulary of Metrology (VIM) and the Guide to the expression of Uncertainty in Measurement (GUM) – basic and general concepts and associated terms. Quantities and units. Measurement. Devices for measurement. Properties of measuring devices. Principle of uncertainty calculation: types A and B uncertainties. Key dimensional metrology standards. Deformations and mechanical causes of errors. Marble, V-blocks, gauge blocks, and dial gauges. Vernier calipers. Micrometer or Palmer. Example of a laboratory model. Coordinate-measuring machine (CMM). Commonly-used geometric models in dimensional metrology. Description of styli and types of probing. Software and computers supporting the CMM. Statistical issues in geometric feature inspection using CMMs. Sample size. Sample location. Measurement errors. Introduction to measurement by optical methods.

 

3. Statistical Process Control (SPC) (27 hours)

Modeling process quality: describing variation. Important continuous distributions. Probability plots. Some useful approximations. Control chart for variables: chance and assignable causes of quality variation. Statistical basis of the control chart. Implementing SPC in a control chart for Xbar and R. Control charts for Xbar and S. The control chart for individual measurements. Procedures for Xbar, R and S charts. Case studies: applications of variables control charts. Control charts for sample proportions. Control charts for counts per unit of measure. EWMA control chart. CUSUM control chart.

 

4. Measuring Methods and Gauges (18 hours)

Process and measurement system capability analysis. Process capability analysis using a histogram or a probability plot. Process capability ratios. Estimating the natural tolerance limits of a process. Tolerance limits based on the normal distribution. Nonparametric tolerance limits. Gauge and measurement systems capability studies. Isolate the components of variability in the measurement system. Accuracy and precision of a measurement system. The ANOVA (Analysis of Variance) approach for analyzing measurement data.

 

5. Analysis of Variance (18 hours)

The ANOVA setting. Comparing means. The ANOVA model. Estimates of population parameters. Testing hypothesis in one-way ANOVA. The ANOVA table. The F test. Using software. The two-way ANOVA model. Main effects and interactions. Advantages of two-way ANOVA. Carrying out a two-way ANOVA.

All lecture notes, data sets, solutions, and tutorials are available from the instructor.

Montgomery D. C. (2013). Introduction to Statistical Quality Control, 7th Edition, Wiley.

Semester
Secondo Semestre (dal 01/03/2021 al 11/06/2021)

Exam type
Obbligatorio

Type of assessment
Orale - Voto Finale

Course timetable
https://easyroom.unisalento.it/Orario

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